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I upgraded my OS from Win7 to Win8. And I can't install the touch pad driver which was downloaded at MSI official website.
Please update the BIOS to the version 10L. The BIOS file can be downloaded at MSI official website....
All of function keys suddenly stop working on Win8 system. Additionally, SCM (System Control Manager) doesn’t work and SCM's icon disappears on system tray. Under this situation, it might cause that Wi-Fi LED light and Bluetooth LED light could not work well.
Firstly, please make sure your SCM version is newer than 10.012.10233. If not, MSI has provided the latest SCM (System Control Manager) utility for our distinguished customer. Additionally, user can d...
I get an Can't play error message and cannot continue video playback after my Shark Bay platform laptop resuming from S3 standby mode. Besides, I see blank pages displaying in Adobe PDF file after awake my laptop from S3 standby mode. Why is that?
It is a known issue on Intel Shark Bay platform and will not be fixed until next revision is released. Users mostly experience this while trying to continue playing video files after system resumes fr...
How to disable the i/dGPU auto switch?
Display driver didn’t courage that the system switch i/dGPU when playing video. So user could avoid the display conflict through disable i/dGPU auto switch below. 1. Right click and choose switchabl...
Although I have installed all of drivers for Win7 system from MSI official website, why is there still an unknown device in device manager?
There is no radio switch driver for Win7. Therefore, there will be an unknown device in device manager when user downgrades the system from Win8 to Win7. The issue could be resolved by update latest B...
GX70 notebook system may shutdown automatically while playing certain games on DC mode.
某些遊戲會消耗大量運算及電力,而GX70的高效能是被現在超微的驅動程式所支援及保障。所以就我們目前所了解,AC電源模式是最好及最穩定的電力供應。因此,我們會建議使用者接上筆記型電腦的電源供應器,同時享受高效能的遊戲表現。...
My OS is pre-installed with Windows 8 in the factory. Now I wanted to install Windows 7, but there would be a message shown “Windows cannot be installed to this disk. This selected disk is of the GPT partition style”. How can I do?
Please refer to the attached SOP....
How to connect multiple displays for AMD Eyefinity?
Connected an external display through HDMI/mDP/D-Sub from the laptop, and press “Fn+F2” key to switch. If your mDP is output from HDMI by the adaptor, please make sure it is an active adaptor to corre...
When I try to boot up or reboot the laptop, the OS always show "Configuring Windows Features" during this time and sometimes it takes several minutes to wait. (For Windows 8/Windows 8.1/Windows 10)
Whenever a Windows OS has multiple language packs for users, if the OS is idling for some time (default 10 minutes), it will automatically begin cleaning those unnecessary language packs. Please down...
When I try to play Blu-ray with PowerDVD Cyberlink, I got the error message: "The integrity of CyberLink PowerDVD is is at risk. Check your anti-virus software for malicious activities or try reinstalling CyberLink PowerDVD.
You can choose one of following ways to update PowerDVD utility: 1. Please download and install Cyberlink PowerDVD 10 Blu-ray patch from "Utility" download page of your laptop model. http://download...

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