Answer

If the notebook is equipped with Intel i225 or Killer E3100 Ethernet controller, a compatibility issue (e.g. Ethernet speed drops) might happen when using 2.5G Ethernet Router or Switch.



To troubleshoot this issue, please refer to the attachment to change the “Speed & Duplex” value to "1 Gbps Full Duplex" in Device Manager.

Reference

Models

  • Creator 17 A10SF
  • GS66 Stealth 10SE
  • GS75 Stealth 10SF
  • GS66 Stealth 10SFS
  • GS75 Stealth 10SGS
  • GS66 Stealth
  • GS66 Stealth 10SGS
  • GS75 Stealth 10SFS
  • GE66 Raider
  • GS75 Stealth
  • GE66 Raider 10SFS
  • Creator 17 A10SGS
  • GE66 Raider 10SGS
  • Creator 17
  • Creator 17 A10SFS
  • GS66 Stealth 10SF
  • Creator 17 A10SE
  • GE66 Raider 10SF
  • GS75 Stealth 10SE