Answer

Affected models: MSI Notebooks which bundled with Nahimic 2+



The automatic Windows Update might push a generic audio driver version when there is no audio driver installed on the system and cause abnormal audio issues such as no sound in games, Wither 3, FIFA18, GS:GO…etc. since Nahimic 2+ requires the dedicated driver version in order to work properly.

Perform a clean installation for both audio driver and Nahimic 2+ released on MSI website and solve the problem.

(Refer to KB-2422 for detailed guidance.)