Answer

This issue is affected by improper system shutdown after Window Update. Please access the [Windows Recovery Environment] (Windows RE) to turn off the notebook correctly. After successfully boot into Windows, please update latest IRST driver to prevent this issue happening again.

Reference

Models

  • GE72 2QE Apache Pro
  • GT70 Dominator Pro Dragon Edition
  • GT80 2QE Titan SLI
  • GS60 2PC Ghost 3K Edition
  • GT60 2PC Dominator 3K Edition
  • PX60 2QD
  • PE60 2QE
  • GE62 2QD Apache Pro
  • WS60 2OJ 4K Edition
  • GS60 2QE Ghost Pro
  • GT60 2OC 3K IPS Edition
  • GT70 2OC
  • GT70 Dominator Dragon Edition
  • GT60 2QD Dominator
  • GT72 Dominator Pro Dragon Edition
  • PE60 2QD
  • WT70-2OL
  • GT70 2OD
  • GE72 2QF Apache Pro
  • GT70 2PC Dominator
  • GE72 2QD Apache Pro
  • GS60 2PE Ghost Pro
  • GT72 2PC Dominator
  • GS60 2QC Ghost
  • GT60 2OD 3K IPS Edition
  • GT60 2PE Dominator 3K Edition
  • WT72 2OM
  • GS70 2QE Stealth Pro
  • GS60 2PE Ghost Pro 3K Edition
  • GS60 2QE Ghost Pro 3K Gold Edition
  • GE62 2QD Apache
  • GS70 2QD Stealth
  • GT60 2OC
  • GS60 2QE Ghost Pro 4K
  • GS70 2QC Stealth
  • GT60 2QD Dominator 3K Edition
  • GS60 2QD Ghost
  • GT80 2QD Titan SLI
  • WT60-2OJ
  • GE62 2QC Apache
  • GE62 2QE Apache
  • GS70 2QE Stealth Pro Silver Edition
  • GT70 Dragon Edition 2
  • GE62 2QL Apache
  • GT72 2QE Dominator Pro
  • GT72 2QD Dominator G
  • GT72 2QE Dominator Pro G
  • WT70-2OK
  • GE72 2QL Apache
  • GS60 2PE Ghost Pro 3K Gold Edition
  • GS60 2QE Ghost Pro 3K
  • GT60 2PE Dominator Pro
  • GT60-2OK Workstation 3K IPS Edition
  • PE70 2QD
  • WS60 2OJ
  • WT72 2OL
  • WT72 2OK
  • GE72 2QC Apache
  • PE70 2QE
  • WT60-2OK 3K IPS Edition
  • GS60 2PL Ghost
  • GT60 2QD Dominator 4K Edition
  • GT70 2PE Dominator Pro
  • WT60 2OK 4K Edition
  • GT60-2OJ Workstation
  • GT80 2QC Titan SLI
  • GE62 2QE Apache Pro
  • GE62 2QF Apache Pro
  • GS60 2PC Ghost Gold Edition
  • GT70 2QD Dominator
  • GT70 Dragon Edition 2 Extreme
  • GT72 2PE Dominator Pro
  • GT72 2QD Dominator
  • GT72 Dominator Dragon Edition
  • GE72 2QD Apache
  • GE72 2QE Apache
  • GS70 2QE Stealth Pro Red Edition
  • GT60 2PC Dominator
  • GT70-2OK Workstation
  • GT70-2OL Workstation
  • WS60 2OJ 3K IPS Edition
  • GS30 2M Shadow
  • GT60 2QE Dominator Pro 4K Edition
  • GS60 2PC Ghost
  • GS60 2PM
  • GT60 2OD